Our commitment to excellence and continuous improvement drives everything we do. We value your partnership and would love to hear about your experience with Meazure Learning. We invite you to share your feedback through a short survey that will help us enhance our services and ensure we meet your expectations.
We continue to create bite-sized video content to support your usage of the ProctorU Platform and Meazure Exam Platform. These videos are a direct response to feedback from you, and we’re thrilled they are being well received.
This month, we’re happy share the following videos about the Meazure Exam Platform:
Reminder: A Final Goodbye to the Legacy ProctorU Extension
As shared previously, the ProctorU Platform extension is no longer a part of our remote proctoring workflow. We continue to make investments in both security and the candidate experience within the Guardian Browser, and we’re motivated by the positive feedback received. We will be officially sunsetting the legacy extension (Chrome and Firefox) starting on June 30. Please ensure your candidate communications reflect this change.
Coming Soon: Japanese & German Localization
We are excited to share that the ProctorU Proctoring Platform will soon support German and Japanese speakers. With this enhancement, its user interface will now be available in English, French, Spanish, German, and Japanese. Candidates will be able to complete all scheduling and launch steps in their preferred language. Reach out to the CS team to become an early adopter.
Updated Meazure Learning Terms of Service
To further streamline the testing experience within the ProctorU Platform, we have removed the need for candidates to agree to Meazure Learning’s Terms of Service at the start of every session. Moving forward, candidates will be expected to agree to the Terms of Service during account creation or—for candidates who do not create accounts directly through the platform—during their first session launch. If any changes to our Terms of Service are made, all users will be notified at the time of their next login event and/or exam launch. They’ll then be prompted to review and consent to the updated Terms of Service.
To learn more, please contact your Customer Success representative or email the CS team.
Test Center Updates
Guardian Browser
We’re happy to report that the Guardian Secure Browser is now operating in Meazure Learning’s global test center network. Over 90% of exams are now being delivered through the browser, with the remaining 10% being shifted to the Guardian delivery workflow in the second half of 2024. We’re excited to continue investing in the security of your exams and creating a seamless experience for candidates, regardless of delivery modality.
ProctorU Platform Maintenance Schedule
We perform monthly maintenance on the ProctorU Platform, using the time to implement vital performance and stability updates. During the scheduled windows, the platform will be completely offline, meaning no one will be able to log in. You can review the 2024 maintenance schedule in our support center at any time.
Reminder: June Maintenance Window
Our next scheduled maintenance window on the ProctorU Platform is coming up on June 28th, 2024, from midnight to 6:00 a.m. CT (UTC-06:00).
2025 ProctorU Platform Maintenance Schedule
We are pleased to share our 2025 maintenance schedule. Take a moment to review and make note of these dates accordingly.
Did you know our Security team regularly combs Internet servers and forums in search of people who offer cheating services for hire? We’ve infiltrated and disrupted over 30 cheating service providers in the last several years. Once we identify them, we glean as much information about their methods as possible, adjust our processes to account for what we’ve learned, and block their services. In some circumstances, we even work with legal or government resources to shut down these contract cheating providers.
Did you miss a previous CS Digest? Please click here to find archived versions.
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